Some of the Helpdesk Services Include:

- Open computer lab access

- Assistance with Campus Standard Software, including Windows, Microsoft Office (Word, Excel, Powerpoint, Access, Publisher), Internet Explorer, Firefox, Chrome, Email services (MS Outlook, MS Live)

- Network Account Activation Services

- Network Printing Assistance

- Angel Login Assistance

- File Backup

- Scanning

- DVD Burning

- Residence Hall Network Login Assistance

Note: The Helpdesk and ITS DO NOT provide hardware technical support or services for student-owned computers. Many times a warranty agreement will be voided by an unauthorized service. Contact the company where the purchase was made for authorized service providers and hardware support.